89ok Responsible Gaming
Your safety is our priority
Play with enjoyment, stay safe. 89ok offers multiple protective features — including deposit limits, self-exclusion, and round-the-clock support — all for you.
Why Responsible Gaming Matters
Online gaming and betting can be a great form of entertainment — if enjoyed consciously, within defined limits. 89ok believes that gaming should be fun and safe for every player. That is why we have built tools and policies from the ground up to guide you in the right direction.
It is important to keep potential losses in mind in any betting activity. The risk of losing money is always present. If you feel that gaming is affecting your daily life or family relationships, it is wise to take action without delay. At 89ok, we are always here for you.
This page provides detailed information about 89ok's responsible gaming policy, the protective tools available, and how to get help.
⚠️ Important Notice
- For people aged 21 and above only.
- Gaming is a form of entertainment, not a source of income.
- Never bet with borrowed money or funds you need for essentials.
- If you have a problem, contact support right away.
21+ Age Requirement Is Mandatory
All services on 89ok are strictly for people aged 21 and above. Age is verified at account registration, and identity documents may be requested at any time. Managing any account on behalf of a minor, or using a minor's device to do so, is strictly prohibited. If your device is accessible to children or teenagers, keep it password-protected and log out after every session.
Our Protective Tools
Once you log in to 89ok, you will find the following protective options in your account. These help you keep your gaming experience under control.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Requests to raise a limit take some time to process, but lowering one is instant. This is the most effective step for reducing the risk of going over your budget.
Loss Limit
Decide in advance how much you are prepared to lose within a given period. Once that amount is reached, no further bets will be accepted. This protects you from the tendency to place excessive bets driven by emotion.
Time Limits and Breaks
Use the time-out feature to avoid playing for long stretches at a time. You can take a break ranging from 24 hours up to 6 weeks. During the break you will not be able to log in. This feature is very useful for building healthy gaming habits.
Self-Exclusion
If you feel the situation is getting out of control, choose self-exclusion. This option lets you keep your account closed from 6 months up to permanently. No promotional messages will be sent during a self-exclusion period. Just contact 89ok support and the process will begin.
Reality Check
At set intervals, a reminder will appear on screen showing how long you have been playing and how much you have deposited and withdrawn. This pause helps you stay clear-headed and make informed decisions.
Round-the-Clock Support
89ok's support team is available 24/7 in both Bengali and English. Contact us via live chat or email at [email protected]. Do not hesitate to talk about problem gaming either — we do not judge, we help.
How to Use the Protective Tools
Log in to your account
Log in to 89ok and go to Account Settings. You will find the "Responsible Gaming" section there.
Set your limits
Set a deposit limit, loss limit, or session time limit — whichever applies to you — and save it.
Review regularly
Once a month, review your transaction history and gaming patterns. Adjust your limits based on how things are going.
Take a time-out
Use the time-out feature when you need one. A break gives you the chance to think things over.
Get help
If you need self-exclusion, let us know via live chat or at [email protected] — we will act quickly.
Let your family know
Keep a trusted family member informed about your gaming budget and time limits — it is a healthy way to stay accountable.
How to Recognise Problem Gaming
Ask yourself the following questions. If the answer to most of them is yes, it is time to seek help.
Am I betting more money than my budget allows?
Am I placing more bets to try to recover losses?
Is gaming affecting time with family or work?
Do I feel restless or irritable when I stop gaming?
Am I hiding how much I game from people close to me?
Am I playing with borrowed money or money from my savings?
The Golden Rules of Healthy Gaming
- See gaming as entertainment, not a way to earn money.
- Only bet money whose loss would not affect your daily life.
- Set time and money limits before you start.
- Take a break from gaming if your emotions are not in check.
- Avoid trying to recover money you have lost.
- Gaming should never be used as a way to cope with loneliness or stress.
- Take regular breaks and spend time on other activities.
- If in doubt, talk to someone you trust or contact 89ok support.
Financial Limits and Transaction Information
Minimum Deposit
The minimum deposit across all payment methods is just ৳100. Methods available: bKash, Nagad, Rocket, Upay.
Minimum Withdrawal
The minimum withdrawal amount is ৳500. Withdrawals normally take 30 minutes to 3 hours.
Transaction History
A full history of all your deposits and withdrawals is stored in your account. Review it regularly.
SSL Security
All financial transactions on 89ok are secured through SSL encryption. Your information is completely safe.
Self-Exclusion: Full Details
Self-exclusion is the strongest protective option available on 89ok. The process is completely confidential and takes effect quickly after you apply.
You can choose your self-exclusion period: 6 months, 1 year, 3 years, or permanently. During this time your account will not be active and no marketing messages will be sent. To reactivate your account after the period ends, you will need to contact 89ok support and complete some additional steps.
Self-exclusion is not a sign of weakness — it is proof of awareness. 89ok respects this decision and supports you throughout the entire process.
To apply, write to us via live chat or email us at [email protected].
What happens during self-exclusion?
- Account access is completely blocked.
- Any funds in the account are arranged for withdrawal.
- Promotional emails and notifications are stopped.
- No new deposits can be made to the account.
- The account will not reopen automatically before the period ends.
Help and Contact
Live Chat Support
89ok's live chat is available seven days a week, 24 hours a day. Talk to us in Bengali — our team members can help you in your language. Gaming problems, account questions, or self-exclusion requests — contact us about anything.
Email Support
For detailed matters or confidential topics, email us at [email protected]. We respond in both Bengali and English. All responsible gaming requests are given the highest priority.
Responsible Gaming FAQ
Play Safely on 89ok
Use our protective tools and enjoy gaming responsibly.